Tanya Gravill
1685567223
As always great service at at the Campbell river Ford. The quick lane is convenient as I do oil changes every 3 months. Friendly and knowledgeable staff 
Rob Bertrand
1685411687
Friendly, efficient staff that let you know what is happening at each step of a repair.Everyone is willing to go the extra mile to make the service experience easy and positive.I would recommend Steve Marshall ford as the first choice for auto service. 
Susan K Dahl
1684289726
Kevin Craig
1683159743
Jeff Martin
1682994585
I would highly recommend Steve Marshall Ford in Campbell River. I recently bought a new vehicle from them and the whole process was painless. Friendly staff with great customer service. Brandon and Nick were awesome. I will definitely make the drive for all the future maintenance. 
pat galley
1682000005
Always a positive experience dealing with the service dept I highly recommend getting your vehicle serviced or repaired at Steve Marshal Ford in Campbell river 
Mike Banks
1681759172
Brett Gibson
1681623000
Steve Shorrock
1681489990
Had to take my vehicle in for some repairs…I can’t think of a time when I’ve had better customer service than I did from Sarah….give that girl a raise!! She is so great, friendly, a big smile, and follows up just like she says she will. A+++ 
Raymond Collins
1681077827
Ryan Mellett
We have dealt with Steve Marshall for the last 30 years and I don't anticipate dealing with any other dealership, unless, of course, I see great deal or something that isn't available.
I fully support the staff!!
1680672284
I have always experienced great service at SM Ford! And the Sales Staff have been helpful and respectful of my needs.We have dealt with Steve Marshall for the last 30 years and I don't anticipate dealing with any other dealership, unless, of course, I see great deal or something that isn't available.
I fully support the staff!!
Ward Graham
1680310260
Down to earth staff with a make it right attitude.I pay a round trip ferry fare to have my prepaid service completed by the people at Steve Marshall Ford. The service is that good.Thanks. 
Rocko Beam
1680234790
The guys at Steve Martial got me into the hybrid I had to have. Made everything easy peasy. Satisfied and happy to have met a down to earth team. 
Nerissa Rayfuse
1680137624
Rave to Steve Marshall Ford and their Service Department!They went above and beyond to make sure I was a happy customer today. I appreciate you guys! 
Frank O
1679686369
Can’t say enough about Steve Marshal Ford Campbell River. Brandon Viskovich and Gary (sorry can’t remember last name) were great. Friendly, professional and respectful. They both made the acquisition of our new to us 2015 Ford Edge Titanium a quick and painless experience. We are very happy with the car and the pleasant and professional way the transaction was handled. Well worth the trip up island. We will return in the future and you should too! 
Robyn Vincent
1678488455
Jenn Beks
1677804148
I will always use this dealership, the level of service is the best here. I will always make the trip to deal with this dealership specifically! 
Aaron Murray
1677009765
colleen dick
1676317430
Cody Clifford
1675903598
Jerry Johnson was great guy to deal with , he made sure everything went smooth, easy and that his customer was happy with the purchase. I would 100 percent recommend this dealership. Gary in finance was good too. 
Russell James
1675709702
Incredible service department. The parts people were right on the ball too. I will be taking my car back there 
Mike Garlinski
1675353978
Just purchased our 7th vehicle at Steve Marshall over the last 20 years. Always a good experience. 
Karl Sebastian
1675121133
Since purchasing my new car I have went back for a, car wash 4 times in the last 5 months. The first visit was pretty good the last3 tmie the car wash not working. on the last visit ( Jan 30th ) the vacuum also was not working. Still have a dirty car driving the streets of Campbell River.When they sell the car - there vis no end as to what they will do for you, but service dept. does not get the message !Maybe management do not give a ..... ?So what is Steve Marshall Ford going to do - just let things rideas you have in the last 5 months ? 
Mike Schulz
1674093492
I had not bought my car there, but needed warranty work done. Friendly service and they looked at an issue immediately as it was intermittent and was happening while I was there. Highly recommend. The service writer even showed me the process for when I arrived for more work to be done in their service bay. Super nice people. 
Ray Shaw
1672862067
Always friendly staff that are well informed and proud of the product they are selling. 
Jerry Johnson
1672687635
Nancy J
1671337554
Zach French
1670346605
I recently picked up a truck that I ordered with Joel, and can't recommend this place enough! These guys go above and beyond to make purchasing a new vehicle a painless and novel experience. If you're looking for a new vehicle, this is the place to go! 
Craig Marzoff
1670173578
Great staff, easy to deal with especially Nelson Gilette. The service department is also great. I plan on purchasing my next vehicle at Steve Marshall's in Campbell River 
Marc Rondeau
1670004174
The staff are very professional, courteous, well informed and make you feel welcomed. They made the experience enjoyable and easy. 
Bastian Fleury
1669830678
Best dealership in town! Bought a new car there, dealt with Nick, Karl and Al. All of them were great, will be back! 
lisa lee
1669326470
Desiree Lawson
1669310002
Everyone from front desk, sales team, finance and insurance reps at Steve Marshall Ford in Campbell River were a well oiled machine! Super helpful, friendly and knew their stuff! 
shamdalee
1668020211
Recently showed up for an appointment a day late !My faulty memory!Service department fit me in, did the transmission flushwashed the vehicle drove me home and picked me up .Great service and friendly understanding staff ! 
heather watkins
1667595667
Customer service I receive from not only Nick Silva but the rest of the employees is outstanding!! I have been going to Steve Marshall for the last 6 years and have had 4 trucks. Nick is always positive, consistent, patient and diligent in all the business I have done. He will absolutely go out of his finding options of vehicles, great pricing, financing, follow up on vehicle performance and even have accessories put on while your having a complimentary wash job (I have work bush trucks and they even do some inside cleaning!). I cannot say enough positive things about Nick, the dealership and how they treat customers. Well done and thank you for treating me so great!! 
shirley corson
1667517531
Absolutely refreshing to deal with professionals!!! A class act in everything they do! Fast, efficient, fair and always make you feel appreciated! 
Helmut Antoni
1667430942
I was made to feel like the most valued customer on the planet. I was dealt with courteously, professionally, patiently, and respectfully by the sales staff regarding my recent vehicle lease. The service professionals are always top drawer as well. My customer experience at Steve Marshall Ford could not have been better. 
Evolving Man
1667417101
I bought the first Ford Lightning these guys sold, and I couldn't be more satisfied. 
윤혜진
1667266043
Rëńæ Chûû
1666456375
Awesome services. Highly recommended dealership especially to my Sales Consultant 
Brett Clarke
1665842077
Very professional team at Steve Marshall Ford. They had the vehicle inventory to ensure my satisfaction and and helped me make important decisions with integrity and understanding of my needs. 
Dan Francis
1665683274
Outstanding Place to pick up a new Ride Very Helpful and great Prices, very well run dealership ! 
John Carley
1665267174
Once again another awesome service for my f150. Shout out to Bryanna and Dale for taking care of my Truck and doing such a great job so quickly. Steve Marshall Ford for the win again. 
Michael Lowery
1664883872
Staff was great and friendly. Jerry J. Was absolutely fabulous to deal with and kept me up to date during the ordering process. No complaints and thanks to the Steve Marshall staff for getting me my dream truck. 
Philip Mclellan
1664640928
Mobin Vohra
1664473514
William Swanson
1663880072
+Had my Ranger serviced yesterday and quite pleased with the service. There is no comparision that can be made to the quick lube (and take your chances) places. The vehicle inspection was excellent. 
Robyn Knight
1663526008
Always get fast and friendly service. Staff listens to any concerns and addresses them immediately. Always fixed right the first time . 
tyler maltais
1663453672
Amazing experience Dealing with Nick. everybody was friendly and they worked herd to get me the best deal they could to get me the vehicle I wanted at the perfect price. 
Kristy Johnson
1663258987
Ray Bennett
1663168953
The service I get at Steve Marshall is the best one on Vancouver Island and I've been taking my f-150 there for 17 years and never had any problems with the service 
Ken McColl
1662662896
Easy to work with Joel at Steve Marshall Ford Campbell River. for my 2022 FORD Maverick XLT Hybird. Did first 8000km service last week and added a Ford Tonneau cover.💟Love the Truck.👍Love the 900km range😎Lots of POSITIVE feedback whereever I park.Would recommend this dealership if your looking for a vehicle.Cheers Ken- Chemanius BC 
Scott Richardson
1662653848
I bought a truck last weekend. Jerry and Alan were a pleasure to deal with. Very quick, and informative and the whole process was a pleasure. The showroom looks beautiful and almost like an car museum. Very clean and friendly people. Thanks for exceeding my expectations guys. 
Michael Rose
1662246475
From out of town, had an issue with my truck on the Saturday of a long weekend. Was fit in basically right away, and they had the issue diagnosed, a temporary fix in place so I could get home within a couple hours (again, as a walk in in a long weekend).Very professional throughout, many thanks! 
Heather Mcleod
1661708524
This dealership fought hard to find me my dream truck in an impossible market. They gave me a wicked trade in value and kept their word. Excellent service. No judgement or BS. I really enjoyed my experience at this store. It was head and shoulders above any other I have dealt with. 
Wylie Parks
1661027237
Cory Batch
1660939701
Search G
1660841036
Best car buying experience ever for us. Highly recommend Jerry and the whole team! 
A G (Yeah, whatever)
1660346014
We had our truck giving out on us on a Sunday of all days but were able to roll onto the Campbell River Ford Dealership lot. After coming back the next morning (on our e-bike) to see if we can get the truck fixed, we talked to Sara in the service-receiving bay. I explained the urgent situation to her (we live in our RV and really need the truck) she was extremely helpful and was able to secure a vehicle for the day for us so at least to get around for our errands, since we were boondocking in a no-cell-service area at that time. Sara did all she could so that the tech at least was able to take a lock at the issue. And they were busy at that time. Turned out the throttle body was not working anymore. Ford, and especially Sara, tried to get the part as quickly as possible and only two days later we were back in business. Since we purchased the truck with the ultimate warranty, Sara dealt with all insurance communications and we literally did not have to do anything else. We even were allowed to bring our trailer (we got a rental truck for that) to the Ford lot and they provided a receptacle and showed us a water source had it taken another day. But since they got the part quickly and were able to put it in quickly we literally on only were there for the early afternoon until Sara told us the truck is ready. Now that is going the extra mile (or kilometer if you are in Canada.) Thank you so much,Sara, for helping us out to that degree. It made the whole experience so much easier. 
Krista Hack
1660243222
The ladies at the service desk today Sara & Shandi were great! Tanya & Zach at the parts desk were quick & great to deal with also. John the service manager leads by example and it shows, awesome! way to go helping your customer. Loved catching up with the always so friendly Joanne & Chelsea...... you all rock!! See you next week for my appt. 😁 
Mona Lisa
1659890186
My experience at Steve Marshall Ford was excellent. We have always had good service at Steve Marshall Ford. 
Hailey Jewel
1659373408
Delta Wingrave
1657297301
Marc telosky
1656694521
Steve Marshall ford Campbell River was amazing to deal with. Nelson and the whole team really took care of me. 
Justin Willis
1655657119
Shout out to Nelson in sales who helped me find the perfect F-150. The truck shopping experience was friendly, clean and efficient at Steve Marshall Ford.I also had a great experience with the service department who got my service van lubed up and my tire repaired expediently. 
Sean Kiley
1654448185
Nice clean quick lane ,great service, top shelf operation. Dale knows his stuff .. 
Jon McDowall
1654296246
Very impressive dealership that instills confidence that your vehicle is in good hands and will get serviced properly 
glowskyproductions
1654181077
David Cliffe
1653849360
Went to park Mustang in parking lot and look around, everything looks great. Staff are very friendly and helpful. Cars and trucks of many makes and models for you here ! Awesome showroom with my dream car inside 😍. Stop by for a visit and see for yourself !! Cheers everyone !! 
Evan Adams
1653206129
Friendly, honest and courteous. Everyone at this dealership wants you to be happy. Seems like a great place to work, an even better place to buy a car. Love my 21 Escape SEL. 
Braden Renner
1652711656
Had a great experience here. First time buying a brand new car and these guys made it really easy for me! Thanks to Nick, Joel, Scott and Al for making it a great experience! 
S Macdonald
1652632428
First rate service at Steve Marshall Ford's new location. From the friendly greeting when I arrived to my freshly washed vehicle when I left, it was excellent. My concerns were listened to, remembered and dealt with. I especially appreciated the report on my worn tires. The parts department provided a replacement tire quote at my request with no sales pressure.UPDATE: it has now been 3 years since I purchased my second MKC from Steve Marshall in Campbell River. Love my car and the service and care I get here. 🥰🥰 
Joanna Smith
1652489069
We have been very satisfied dealing at Steve Marshall Motors in Campbell River since 1990.We have just purchased a 2022 Ford Maverick and the salesman, Jerry, was very patient explaining all the new features on this truck.Thanks, Jerry! 
Maureen Scoville
1651679973
Everyone remembers me there, is super friendly and helpful, they have a beautiful waiting area with free popcorn, tea and coffee, and they have walk-in oil changes!!! ×
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Welcome to Steve Marshall Motors
Steve Marshall Ford in Campbell River has been serving North Vancouver Island residents for over fifty years now. We are proud to be your preferred Campbell River and Vancouver Island Ford dealer since 1966! Our experienced Sales and Service teams are eager to share their knowledge and enthusiasm with you. As a comprehensive Ford dealer, we have both new and used inventories as well as full Service and Parts Centres to keep your Ford on the road. We also offer a plethora of financing options to make Ford ownership that much more accessible.
We encourage you to visit our online showroom of new Ford cars and trucks, and browse our inventories of new Ford and used vehicles currently in stock. For your convenience, you can schedule a test drive or request a price quote directly online, and learn more about our professional and money-saving financing plans with our Campbell River Ford dealer. We serve the Campbell River, Courtenay, Vancouver, Nanaimo, and Victoria areas. At any time, feel free to call us at 250-287-9171 to speak directly with one of our Vehicle Sales Specialists.
WHY CHOOSE US
Finance Application
Apply Now
At Steve Marshall Motors we know you’ve got a busy schedule and time is valuable. Make the most of your minutes when visiting our store by completing our online finance application before hand when its convenient for you whether at home, work or just on the go anywhere!
Simply check out our online car loan calculator for an instant car loan rate then proceed to our online finance application.
Questions? Call us at 250-287-9171
Questions? Call us at 250-287-9171