• Mon - Thurs 8:00 AM - 6:00 PM | Fri 8:00 - 6:00 | Sat 8:00 AM - 5:30 PM

Libelle Rottweilers & IGs
Libelle Rottweilers & IGs
19:47 25 Jun 21
On my way to work and started having a problem with the computer system in my Ford. I stopped in to Steve Marshall Ford, and despite not having an appointment, and them being super busy, they immediately took my vehicle and did the adjustments needed. Awesome customer service, and very kind people!
D&B lastname
D&B lastname
15:52 04 Jun 21
Steve Bishop of Steve Marshall Ford was excellent to work with. He was very informative of the vehicles on the lot at the moment, and was able to answer all questions I had about the truck I bought. he was very prompt and efficient. I was a 'walk-in' client, not having planned to buy a vehicle, in fact I had just come straight from camp in my work duds, and at first glance probably looked like a person that was not serious about really buying. Steve Bishop was not taken in by first appearances and I made a cash purchase, in and out of the dealership in less than 3 hrs, new insurance, ready to go. Thanks Steve. Very good customer service all around from Steve Marshall Ford
A Wyant
A Wyant
05:14 27 May 21
Judith Swanston
Judith Swanston
14:26 23 May 21
Port McNeill EPC
Port McNeill EPC
16:26 18 May 21
fraser daw
fraser daw
17:55 17 May 21
Brandon and Gary were great to have on our side when we were looking for an F-150. Brandon put together a super deal on a sweet ride, and Gary handled all the paperwork like a real pro. I couldn't be happier than I am with Steve Marshall Ford, Brandon and Gary.
Elmer Albeluhn
Elmer Albeluhn
16:49 10 May 21
Friendly caring service. One of the nicest dealerships I have dealt with, not pushy.
Shooting To Thrill
Shooting To Thrill
02:39 06 May 21
Nick and Jerry were great to deal with. Everything was all set up for us when we arrived to make the deal.
David Douglas
David Douglas
03:46 01 May 21
peter keus
peter keus
21:45 28 Apr 21
Dennis Whitten
Dennis Whitten
23:48 23 Apr 21
Purchased a new vehicle recently at Steve Marshall Ford Cambell River... couldnt have had a better experience. Jerry in sales and the Finance team were fantastic. It was a seamless transition fom old car to new, quick knowledgeable and easy to navigate the buying process. Definitely will be my first choice to deal with on our next purchase. After being in contact with many other dealerships throughout the Island, SMF is the dealerships you can put your trust in.Thanks again for making it a great experience.
Greg Pitre
Greg Pitre
21:52 19 Apr 21
I dealt with Brandon in sales and he was fantastic. He was great at communicating and sending us videos and all the specs we needed. I highly recommend his professionalism and worth ethic. Thanks Brandon!
Johnathan Carley
Johnathan Carley
13:49 06 Apr 21
Brandon is fantastic. He's one of their younger sales guys but he was born for sales. Helpful, knowledgeable and relaxed. The team got me a new truck within a week and can't be happier. Overall just blown away but the professionalism and speed at which these ppl work. Shout out to Scott and Allen for awesome support.
Marc Coleman
Marc Coleman
01:52 13 Mar 21
The salesman Kurt mason did an awsome job explaining the ins and outs of my truck.Helped me and my wife set up ford pass and the other apps and explained everything clearly . Was so appreciative of all that he did.
Owen Bell
Owen Bell
16:26 05 Mar 21
Marv
Marv
01:09 07 Feb 21
Chris Cota
Chris Cota
03:57 04 Feb 21
Expert service quality and facility. No beating around the bush. Simple yes or no answers. Great customer care. Seats t.v. courtesy service if needed. Coffee popcorn and updates in service to keep you advised while servicing.
Shanna Vargas- Real Estate Advisor
Shanna Vargas- Real Estate Advisor
23:21 03 Feb 21
Amazing service from Jerry and Allen! I'd recommend these guys to anyone looking to purchase a new vehicle! They even drove mine down to meet me in Victoria! Awesome Service!
robert kirk
robert kirk
05:23 03 Feb 21
LaceySantana
LaceySantana
01:53 03 Jan 21
Most amazing service I've ever had at a dealership. I emailed to inquire about a car and Brandon responded so quick with info and a video walkthrough. He and Gary were amazing to work with through the trade-in process as I live way up in Smithers BC. Absolutely worth the drive down for a trade in, they made the process so easy and got me a great deal. I know if I ever look for a new vehicle or trade in again It would be worth it to make the 18 hour drive down again. Thanks again guys!
Colin H
Colin H
19:58 24 Dec 20
Kris Irving
Kris Irving
19:23 15 Dec 20
Express service lane very fast, staff friendly and helpful.
Cole Reid
Cole Reid
08:09 21 Nov 20
Great buying experience from the entire team. The sales team found exactly what I was looking for and made everything effortless.
Daniela Bizama
Daniela Bizama
06:12 08 Nov 20
So happy with our new vehicles! Was great working with Nick and Shane! Made it effortless and super easy. Thanks again!
Mark Doucette
Mark Doucette
02:57 20 Oct 20
I recently moved to the island and for some time was looking for a used F150 but during covet they seem to be few and far between. We saw one on market place and drove from Nanoose to Campbell River. I met a young fellow, Brandon, just new to the sales department. He was and is still so helpful and I must say was a contributing factor in my selection and ultimate sale.I would recommend him and this dealer to anyone
Ben Knapp
Ben Knapp
18:18 19 Sep 20
Took my 17 Tacoma in for an oil change (as I bought the truck from a ford dealer and carry my maintenance package through ford) Service was quick ! brought the truck home that night. In the morning found fresh oil on the ground investigated further found the filter was leaking. Steve Marshall team handled it with amazing customer service! Had the truck towed into the shop , given a courtesy vehicle for the day. When I picked up the truck it was all fixed , vehicle was washed top to bottom not a trace of oil ever leaked. The service manager even showed me pictures of the busted O-ring on the filter that caused the leak . 10/10 would recommend this dealer to a friend . Looking forward to my next service, I know that my family will be taken care by them.
Teak Spiller
Teak Spiller
00:38 19 Aug 20
Great service and sales
Ali Jannati
Ali Jannati
15:49 20 Jun 20
We are new forever customers of this dealership. Honestly best purchasing experience i have had, From beginning to end. our sales rep was Jerry Johnson. He is very pleasant, honest and all around awesome. We spent 3 days in this dealer ( mostly because were were a bit of a nightmare for customer.)And we had our 2 young children with us, Jerry is 1000% patient and even bonded with our kids. I have never seen anyone work so hard, i personally would have lost my patient with a customer such as myself. I recommend Jerry and this dealer to everyone. Everyone had a genuine smile on them, from receptionist to service desk. Shane one of the managers and bill from finance were awesome, courteous and efficient. We shopped around 4 dealers before ending up at steve marshall motors in campbell river and even though we paid a bit more for our special edition truck but im very glad we didnt settle for less, i will be making the 2 hour round trip to CR to get my car washes and maintenance just to keep in touch.Thank you all for a great experience.
Mark Northrup
Mark Northrup
15:23 08 Jun 20
Friendly staff that are very informative and eager to help.Enjoy dealing with the guys.👍
Bruce Robson
Bruce Robson
05:30 05 Jun 20
From initial internet inquiry to eventual purchase, it was the best vehicle purchasing experience I've ever had! Prompt, professional and courteous service from floor sales, thru management and finance office! Highly recommend you give this dealership an opportunity to truly wow you!Thank you Stephen, Scott and Gary!
Jake Krahn
Jake Krahn
19:39 27 May 20
Good people good service
Gary Wilson
Gary Wilson
04:52 29 Mar 20
chris charko
chris charko
22:14 14 Mar 20
Ella Paul
Ella Paul
20:20 27 Feb 20
Always friendly service. Thanks for all that you do.
Tony Turk
Tony Turk
00:34 25 Feb 20
Martin was a absolute pleasure to deal with ! I came away from the dealership very happy with the whole process . From the purchase of the truck to the trade in of my older vehicle. Thanks again to Martin and his team at Steve Marshall !
Richard Brown
Richard Brown
14:24 23 Feb 20
Rick Zavislak
Rick Zavislak
00:42 12 Feb 20
Quick,great staff,great pricing.
Heather Brown
Heather Brown
17:14 02 Feb 20
Layne Braye
Layne Braye
07:17 17 Jan 20
Dylan Harris
Dylan Harris
20:43 11 Jan 20
Big thanks to Steve Marshall in cr, specifically Jerry from sales and Tom from service. Great service after the purchase was made, thats a big deal. Great service goes a long way, these guys are pros!
Mike Hoffman
Mike Hoffman
02:08 07 Jan 20
Always friendly, always prompt service. No complaints. Great business to deal with.
Gerry Dyck
Gerry Dyck
20:05 31 Dec 19
Very helpful
pat galley
pat galley
15:53 27 Dec 19
paul russell
paul russell
13:16 24 Dec 19
Matt Neil
Matt Neil
18:45 17 Dec 19
These guys are consistently great with their services!
Cory Vawter
Cory Vawter
19:51 16 Dec 19
Suz Shilson
Suz Shilson
16:01 07 Dec 19
The staff is ALWAYS so amazing at Steve Marshall Ford. They are thorough with my car's "check-ups" and always explain the details.
Cory Grosskleg
Cory Grosskleg
20:52 01 Dec 19
My new truck
Vogue Villains
Vogue Villains
17:38 28 Nov 19
GREAT salesperson..informative ..smart..not pushy..'actually smart enough to read me well'...most ..'don't''.).........the ..'PRODUCT..Ford Ranger XLT crew cab'..is superb...)all of the ...service...finance...insurance people were .also very professional..I couldn't have been MORE impressed...or .'to be honest'....MORE'....'surprised'...so ..'thank you..'Steve Marshall...'FORD GANG
Trevor Jago
Trevor Jago
00:01 28 Nov 19
B J
B J
22:40 25 Nov 19
Susan Macdonald
Susan Macdonald
16:58 17 Nov 19
Thank you to Nick, Shane, Karl and Steve for a marvellous experience purchasing my new MKC. My experience has always been positive with Steve Marshall motors in Campbell River and I am confident they will continue to look after me in that same wonderful fashion.
Wayne Bezaire
Wayne Bezaire
21:51 16 Nov 19
Very helpful and good promt service
Tony/Vicky Stubbs
Tony/Vicky Stubbs
14:56 16 Nov 19
Shaunee Casavant
Shaunee Casavant
18:13 15 Nov 19
Our experience with Steve Marshall Ford was excellent. We knew what we wanted and Steve Bishop, our sales guy, made sure we got it.Steve and the Sales Manager, Scott, were patient, friendly and helpful. We live in Kyuquot and it took some coordination of schedules over time to finalize the deal and drive away in our 2019 Ford 150.Individuals from every department were friendly and welcoming. Bill made the financial documentation quick and painless.It was a pleasure to visit the dealership every time. We would not go anywhere else to purchase a vehicle.Thank you from Siiqaa Water Taxi. (in Kyuquot)Tony Hansen and Shaunee Casavant
Dan Kelson
Dan Kelson
02:16 15 Nov 19
Jan
Jan
19:42 11 Nov 19
richard vlasakker
richard vlasakker
03:30 07 Nov 19
Mark Scarrow
Mark Scarrow
20:56 06 Nov 19
Lydia Vokurka
Lydia Vokurka
13:10 04 Nov 19
Chris Newton
Chris Newton
17:48 01 Nov 19
Awesome drive in service. Was given a courtesy car while my car was in the shop for the day. Everything went exactly like they said. Car was cleaned and ready exactly when they said.
William Van Weelden
William Van Weelden
18:32 29 Oct 19
I have never had a complaint,drive out of my way to deal with there service
Herb Ey
Herb Ey
21:26 21 Oct 19
Bryan Mair
Bryan Mair
16:02 16 Oct 19
Rosanne Engblom
Rosanne Engblom
16:01 15 Oct 19
Stephen and the team worked with us to provide accommodating and personalized service for our unique situation. Follow-up and follow through were timely and we were made to feel like valued customers. Thank you Stephen for going above and beyond!
stefan lebel
stefan lebel
23:54 08 Oct 19
perri sparks
perri sparks
16:35 06 Oct 19
We love the fact that we can bring in our new Ford Edge and get it washed as often as we want. We live remotely on a gravel road, so the dust is a major problem. Each time they seem glad to see us again. The service center has been proactive about checking on any of our concerns: such as the salt that gets put on our road to keep the dust down hadn't corroded our gas tank (as in earlier Edge models). The reminders for servicing are very helpful, and all of the employees are good at stepping in if a particular individual is occupied with another customer. We do not think of visits to the dealership as an ordeal!
Megan Hudson
Megan Hudson
21:45 03 Oct 19
Excellent service and amazing staff
Jacquie Williams
Jacquie Williams
20:47 19 Sep 19
Spencer Andrews
Spencer Andrews
16:40 18 Sep 19
Friendly and professional service staff. Two and a half years getting my truck looked after by their service department has proven to me that Campbell River Steve Marshall Ford has Customer Satisfaction as their number one priority. Was so pleased with the level of service, I recently traded in my 2016 F-150 for a new 2018 F-150. The salesman Chris was very easy to work with and even took the time to personally deliver the new truck once it had arrived at the dealership. Looking forward to continuing my business relationship with this dealership for many years to come.
william mossey
william mossey
06:53 17 Sep 19
Janet Perry
Janet Perry
02:07 16 Sep 19
appreciate the great service at this dealership!!
Curt Acheson
Curt Acheson
06:10 06 Sep 19
Dropped truck off for reg service, fuel filters, tire rotation. Shuttle driver immediately offered ride where ever I wanted to go, Truck was done on time and washed, windows cleaned and vacuumed. Nice job. Great service and reasonably priced
Ola Gran
Ola Gran
17:03 05 Sep 19
Bob Hollingsworth
Bob Hollingsworth
03:00 05 Sep 19
Great Dealership, Friendly staffAnd a Great Product 😉
Robert Nixon
Robert Nixon
02:24 02 Sep 19
A plus friendly service & staff...
Brian Veitch
Brian Veitch
13:30 26 Aug 19
valeri page
valeri page
13:26 14 Aug 19
Ron Mecredy
Ron Mecredy
16:52 13 Aug 19
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Welcome to Steve Marshall Motors

Steve Marshall Ford in Campbell River has been serving North Vancouver Island residents for over fifty years now. We are proud to be your preferred Campbell River and Vancouver Island Ford dealer since 1966! Our experienced Sales and Service teams are eager to share their knowledge and enthusiasm with you. As a comprehensive Ford dealer, we have both new and used inventories as well as full Service and Parts Centres to keep your Ford on the road. We also offer a plethora of financing options to make Ford ownership that much more accessible.

We encourage you to visit our online showroom of new Ford cars and trucks, and browse our inventories of new Ford and used vehicles currently in stock. For your convenience, you can schedule a test drive or request a price quote directly online, and learn more about our professional and money-saving financing plans with our Campbell River Ford dealer. We serve the Campbell River, Courtenay, Vancouver, Nanaimo, and Victoria areas. At any time, feel free to call us at 250-287-9171 to speak directly with one of our Vehicle Sales Specialists.

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Welcome to Steve Marshall Motors

Steve Marshall Ford in Campbell River has been serving North Vancouver Island residents for over fifty years now. We are proud to be your preferred Campbell River and Vancouver Island Ford dealer since 1966! Our experienced Sales and Service teams are eager to share their knowledge and enthusiasm with you. As a comprehensive Ford dealer, we have both new and used inventories as well as full Service and Parts Centers to keep your Ford on the road. We also offer a plethora of financing options to make Ford ownership that much more accessible.
We encourage you to visit our online showroom of new Ford cars and trucks, and browse our inventories of new Ford and used vehicles currently in stock. For your convenience, you can schedule a test drive or request a price quote directly online, and learn more about our professional and money-saving financing plans with our Campbell River Ford dealer. We serve the Campbell River, Courtenay, Vancouver, Nanaimo, and Victoria areas. At any time, feel free to call us at 250-287-9171 to speak directly with one of our Vehicle Sales Specialists.
Steve Marshall Ford Campbell River Store Front

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    Questions? Call us at 250-287-9171

    Questions? Call us at 250-287-9171