Service
# 1 in Customer Satisfaction over all dealers in British Columbia
Winner of Ford Motor Company's Highest Honour"The Chairman's Award"
We service all makes and models and we are committed to providing the best customer service you've ever experienced, just look at those earnest faces!
For your convenience, Steve Marshall Motors features on-line service scheduling. Now, planning your vehicle's regular maintenance is easier than ever.
Best Service for Your Car
Discover the 10 Reasons how you get the Best Service from Your Ford Dealer.
Among the 10 reasons is how our reputation depends on customer satisfaction. That’s why here in Campbell River we guarantee our repairs. Plus, original parts carry additional Ford guarantees.
See what our customers are saying on our Comments from Customers page here.
Body Shop
Providing service second to none.
It all starts with our highly skilled body and paint specialists who use the latest in training and technology to ensure that they get your vehicle right — the first time, on time. Pictured here is Body Specialist John.
Yes, that is an engine; yes, it is that big. Yes, the whole front is smushed.
Steve Marshall's All Makes Body Shop goes GREEN
Well, it's about time that the commercial paint world catches up to the rest of us!
Steve Marshall Ford's All Makes Body Shop is leading the way by converting over to water-based paints and paint systems which are environmentally friendly.
Like New Car Care One Stop Detail Shop
Nominated for Small Business of the Year for 2008.
Have you ever wondered how to keep your vehicle, looking in tip top shape?
Andy Guest, Detail Shop Manager, with over 18 years experience has the answer! Detail services ranging from a good ol' hand wash and vacuum, to Cut Polish and Undercoating: the Like New Car Care team can make sure your car looks as good as it drives.
Located on the corner of Dogwood Street.
Like New Detail will keep your vehicle protected and looking new using full detailing, power polishing and undercoating. Ask about their seniors discount when you call them at (250) 286-6652.
The Washbay
Ever wonder who cleans your vehicle, once your service is complete? Or who puts those finishing touches on an automobile before you take delivery of your new car? The washbay staff are the great people that put all the finishing touches on any vehicle passing through our dealership.
When your service is completed, one of our staff gives it a complimentary wash. Just one more reason to service your vehicle at Ford. (There are already 10 Reasons ).
This part of our Steve Marshall Motors Family are helpful just about anywhere around the dealership, doing all sorts of things. From helping Service, Sales and Parts to always brightening the day with a joke or a smile. A huge part of our Ford Team!